Policies & Support

By using this website and purchasing from FemiPro, customers agree to our terms and policies.

FemiPro products are intended for feminine wellness and self-care purposes only. Results may vary from person to person, and consistent use may be required for best results.

FemiPro products are not intended to diagnose, treat, cure, or prevent any medical condition.

All website content, branding, images, and designs belong to FemiPro and may not be copied or reused without permission.

Customer information is kept secure and used only for order processing, customer support, and improving the website experience.

Payment information is processed securely through trusted third-party payment providers.

The website may use cookies, analytics tools, and marketing technologies to improve performance and user experience.

Customer information is never sold to third parties.

Orders are typically processed within 3–15 business days.

Shipping times may vary depending on the destination country and courier.

Tracking information will be provided when available.

Customers are responsible for entering the correct shipping information during checkout.

International orders may be subject to customs fees or import duties depending on local regulations.

Due to the intimate and hygienic nature of this product, all sales are final and we do not offer returns, refunds, or exchanges, including unopened items.

If an item arrives damaged, defective, or incorrect, customers must contact support within 48 hours of delivery with photos and order details for review.

FemiPro includes a 1-year device warranty for manufacturing or technical defects.

If the device stops functioning within the first year of purchase, customers may contact support with proof of the issue for review and approval. Approved cases may qualify for a replacement device.